In with a code, not a sign-up
Every booking comes with an invite code and a QR card for reception. One scan links the phone to the stay — the guest app on iPhone and Android, or the web app in any browser.
For small hotels, guesthouses and resorts
Run the hotel. Look after the guest. One system.
Hotel Mart is a property management system with the guest app built in: the desk sells, moves and bills the stay, and the guest orders, asks and pays from their own phone — both reading the same rows, live.
The live demo is a sample property. Everything in it is made up and resets on its own.
Runs on
iPhone and iPad
Android
Any browser
Telegram
Made for properties that run lean
A front desk of one to a few, a housekeeping team, and guests who would rather tap than queue.
Boutique hotels
Guesthouses
Bed & breakfasts
Resorts
Aparthotels
Hostels
For your guests
Everything about their stay, in their pocket
No account and nothing to install: the guest opens a link, scans the card at reception or opens the Telegram bot, and the stay is theirs.
Checked in before they arrive
A countdown and a short to-do list: the registration card with the ID photo and a signature, the arrival time and flight, the house rules in the property's own words.
On iPhone and Android the passport is read on the phone and kept in an encrypted travel wallet that never leaves it.
Order what your property offers
Your own catalogue — in-room dining, spa, transfers, laundry — with options, quantities, time slots and notes, plus pre-arrival extras and room upgrades on the Stay tab.
Follow every request, live
Received, scheduled, in progress, done: each request has a timeline and its own thread with the desk. A guest can flag what is urgent, and the desk sees it at once.
On iPhone and Android, messages are translated both ways on the device.
The hotel guide, always current
Wi-Fi with a copy button, facilities and their hours, useful numbers, places nearby and the questions every guest asks — edited by the desk, seen by guests the moment it is saved.
The bill, before checkout
What has been charged, what has been paid and what is still to come, night by night, with taxes spelled out. A group's share is shown apart from the guest's own.
Paying the balance in the app is a simulation today; online card payments are on the way.
For your desk
One console, every role
Hotel Mart Host runs on a phone, a tablet or the front-desk computer. Owners and managers see the whole property; staff see their queue; a housekeeping attendant sees their rooms.
Today
The day at a glance
Arrivals in the order they are expected, departures, overbooked nights, what is waiting and what is overdue.
Queue
Requests as a board
Five columns from received to done. Drag a card to move it; on a phone the same queue is three tabs.
Messages
Every conversation in one place
A thread per stay and one per request, with the task open beside it. Two tablets behind one desk each keep their own unread count.
Reservations
Seven statuses, one machine
From inquiry to checked out. Amend the dates, the type, the plan or the party; move a room; cancel with the rate plan's own fee, previewed first.
Calendar
A tape chart you can drag
Rooms by days, with unassigned bookings above each type. Drag a bar to move it, pull its end to change the dates, select free days to sell or hold them.
Rates
Prices per date and occupancy
Rate plans, derived plans, restrictions and seasons. Drag across a row to bulk-edit a range; the desk is warned before it breaks a minimum stay.
Housekeeping
Rooms ready before the guest is
A board of every room's condition, the day's list balanced across attendants, and a Rooms tab for each attendant, departures first.
Money
A ledger nobody can edit
Folios, payments and cash drawers with a blind count. Charges are never changed, only reversed; refunds and voids are privileges you grant.
Night audit
Close the day, every day
Room nights and taxes are posted, exceptions listed, the trial balance frozen and the audit pack printed — automatically after the rollover hour if nobody does it.
Reports
Numbers you can take away
Occupancy, ADR and RevPAR, revenue, production by source, channel and rate plan, cancellations and more — exported as CSV or Excel, or printed.
Filings
Obligations you can see coming
Guest registrations owed to the authorities and e-receipts are tracked with their deadlines, exported and marked as filed.
Sell direct
A booking page of your own
Publish your rooms at your own address, or put them on your website with one line. Guests pick dates and party, see each room type's total with taxes, add extras, agree to your terms and get a code that opens their stay.
- Your colours, font, corners and logo
- Inline on the page, or a button that opens an overlay
- Prices converted for display in the guest's currency
On your website
<script src="https://book.hotelmart.cloud/embed.js"
data-slug="your-hotel"></script>No card is taken online yet: the booking is confirmed and paid at the property.
Where your guests and staff already are
The same product, built natively for each place it runs.
iPhone, iPad and Android
Two apps on each: Hotel Mart for guests and Hotel Mart Host for the team.
Any browser
Both apps install from the web, with no store in between.
Telegram
A bot and a Mini App: the guest's stay inside the chat they already use.
Keeps working offline
Orders, messages and taps are queued and sent the moment the network is back.
Fourteen languages
The guest app speaks theirs; each staff member reads the console in their own.
Built for the shared tablet
Staff sign in with a QR badge or a passcode, and hand the device over in a tap.
How it starts
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1
A demo
We walk through your property with you, on a sample hotel set up like yours.
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2
Your property
Rooms, rates, services and team are set up for you; the QR card goes on the reception desk.
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3
Guests on day one
The next guest to check in scans the card, and the desk sees their first request.
Questions hoteliers ask first
A property management system — reservations, rooms, rates, housekeeping, money, the night audit and reports — with a guest app built into it rather than bolted on. Guest and desk work on the same data, live.
Small and mid-sized properties: boutique hotels, guesthouses, B&Bs, resorts, aparthotels and hostels. An owner with several properties runs them all from one account.
No. A guest opens a link or scans the reception QR and is in. The native apps are there for those who want them; the web app and the Telegram bot need nothing installed.
Not yet. A channel manager connection is planned; today reservations come from the desk, from walk-ins, from phone calls and from your own booking page.
The desk records cash and card payments against each folio, with cash drawers and refunds under permissions. Paying in the guest app is a simulation today, and online card payments are not yet connected.
In a managed Postgres database in the EU. Each property decides how long guest data is kept; after that it is erased automatically, and a guest or the desk can erase it sooner. Money records are kept, without the guest's name.
No. There is no tracking and no analytics here, so there is nothing to consent to.
Pricing depends on the size of the property and what it switches on; we agree it at the demo.
See it with your own rooms in it
Tell us about your property and we will set up a demo that looks like it.